Startforce

Startforce provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of www.startforce.com (this “Site”). This Privacy Policy applies only to information that you provide to us through this Site. Our Privacy Policy may be updated from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the Site at https://www.startforce.com/privacy

1. Information Collection: The Personally Identifiable Information We Collect

In the course of using this Site, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at our Site that may be connected with you (“Personal Information”). Personal Information that we collect may include, but is not limited to, your name, phone number, credit card or other billing information, email address and home and business postal addresses. Personal Information may also include information you supply to us concerning your preferences and interests expressed in the course of use of our Site.

When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website. This information may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to our Site and information you search for on our Site. Like many websites, we may also use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may use “persistent cookies” to save your registration ID and login password for future logins to the Site; and we use “session ID cookies” to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage and web traffic routing on the Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our services.

2. How We Use Personal Information

Personal Information is or may be used for the following purposes: (i) to provide and improve our Site, services, features and content, (ii) to administer your use of our Site, (iii) to enable you to enjoy and easily navigate the Site, (iv) to better understand your needs and interests, (v) to fulfill requests you may make, (vi) to personalize your experience, (vii) to provide or offer software updates and product announcements, and (viii) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties. If you decide at any time that you no longer wish to receive any such communications, please follow the “unsubscribe” instructions provided in any of the communications sent to you, or update your “account settings” information.

We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes and in order to monitor and analyze use of the Site and our services, for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, to better tailor it to your needs, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and to verify that visitors to the Site meet the criteria required to process their requests.

3. Information Sharing and Disclosure

Startforce Users. We will display your Personal Information in your profile page and elsewhere on the Site according to the preferences you set in your account. You can review and revise your profile information at any time.

Service Providers, Business Partners and Others. We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform Site-related services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Site’s features) or to assist us in analyzing how our Site and service are used. These third parties have access to your Personal Information only for purposes of performing these tasks on our behalf.

Compliance with Laws and Law Enforcement. Startforce cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Startforce or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.

4. Changing or Deleting Your Information

You may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.”

5. Security

Startforce is very concerned with safeguarding your information. We employ reasonable measures designed to protect your information from unauthorized access.

Data Center Our servers are maintained in a state-of-the-art datacenter located in the heart of Silicon Valley. The datacenter is staffed 24 hours a day, 7 days a week. Access to the physical servers is logged and requires photo identification and a security badge. Additionally, the server cabinets are locked requiring a key to gain access. Only the most trusted Startforce personnel are authorized to access the servers.

Server Access We use the latest in firewall technology providing our Linux-based servers a high level of protection from unauthorized access. Secure shell (SSH) access to the servers is highly restricted. Linux passwords are regularly changed and administered by senior Startforce personnel. Startforce has multiple separate environments established to support our development and QA teams. Updates to our production servers are managed by a strict procedure. No one from the development or QA group has access to the production servers or data.

Data Encryption Sensitive data is stored in our database using Advanced Encryption Standard (AES) technology. This is the same level of encryption approved and adopted by the NSA for top secret documents. We employ a double-blind encrypted dual-key to facilitate the AES encryption. There is no one person that is able to decrypt the secured data. All data transmissions from the client browser to the Startforce servers are encrypted using SSL. This is the same level of security used by major corporations when transmitting sensitive data such as credit card information across the Internet.

File Security and Encryption A user's Web Desktop files are stored on a series of redundant file servers in our datacenter. All access to the file system is controlled exclusively by our Data Storage Software layer. A user is only allowed to access the files stored in their personal area of the file server. We are extending the same high level of encryption (AES) that secure our passwords to the content of all the Web Desktop files hosted in our file system. This encryption is transparent to the user but is the ultimate protection to fully safeguard our client data.

6. Contacting Us

If you have any questions about this Privacy Policy, please contact us at privacy@startforce.com.